Terms of service

  1. Introduction Welcome to A Hill Studio! These Terms of Service ("Terms") govern your use of our website and services offered by A Hill Studio ("we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the website.

  2. Products and Orders All ceramics sold by A Hill Studio are handmade and unique. Due to the nature of handmade products, slight variations may occur, adding to their individual charm. Orders are subject to availability. We reserve the right to refuse or cancel any order at our sole discretion.

  3. Pricing and Payment Prices for our products are subject to change without notice. We accept payment through various methods, including credit/debit cards and electronic payment services. By providing payment information, you represent and warrant that you have the legal right to use any payment method(s) provided.

  4. Shipping and Delivery We strive to process and ship orders promptly. However, shipping times may vary based on location and product availability. We are not responsible for delays caused by shipping carriers or customs processes. Customers are responsible for providing accurate shipping information. Additional shipping fees may apply for international orders.

  5. Returns and Refunds We accept returns and provide refunds only for damaged or defective products within 30 days of delivery. To initiate a return, please contact us with details and photographic evidence of the issue. Refunds will be processed upon receipt and inspection of the returned item.

  6. Intellectual Property All content, including but not limited to text, images, graphics, and logos, on our website is the property of A Hill Studio and protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

  7. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  8. Governing Law These Terms are governed by and construed in accordance with the laws of Hennepin County. Any disputes arising from these Terms shall be resolved exclusively by the courts of Hennepin County.

  9. Changes to Terms We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting on our website. By continuing to access or use our website after revisions become effective, you agree to be bound by the updated Terms.